United Way of Allen County's announced Tuesday their 2-1-1 services received national reaccreditations from the Alliance of Information and Referral Systems (AIRS). AIRS is the professional organization for Information and Referral providers across the country and provides accreditation as well as certification of 2-1-1 call specialists. The accreditation is valid through June 2017.
The 2-1-1 system is a national dialing code for free access to health and human service information and referral. Since its first full year of service in 2004, the call volume has grown by 118 percent. By dialing 2-1-1, most northeast Indiana residents can get free, confidential and 24-hour information about as many as 2,000 local social services, such as housing, shelter, food, legal aid, clothing, counseling, utility assistance, health care, transportation and more.
United Way of Allen County operates the Northeast Indiana 2-1-1 Service Center, which provides service to Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wabash, Wells and Whitley counties.