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Salin Bank to feature technology in new Fort Wayne branch

Wednesday, January 23, 2013 - 1:38 pm

Indianapolis-based Salin Bank plans to build a new, multimillion-dollar banking center in Fort Wayne that will feature interactive stations that will allow customers to work with live tellers well past normal banking hours.

Salin officials will hold a groundbreaking ceremony Friday at the future site of the 1,500-square-foot banking center, 9835 Lima Road. The center is scheduled for completion this summer.

The new video-based, interactive teller system, called “Salin Live Teller,” will allow customers to make transactions in real time with a centrally-based teller, the bank said in a news release. Jim Badger, a company spokesman, said the center will be first new branch to incorporate the technology.

“This is the first of its kind,” Badger said. “The new Fort Wayne banking center was designed with the new technology in mind.”

Badger said the video teller system will give customers access to 95 percent of the services available inside the bank. Because the system will use check-imaging technology, customers will be able to make deposits, cash checks, pay bills and make other transactions that are not available at an ATM, he said.

“You can cash a check to the penny,” he said.

Live tellers will be available 7 a.m. to 7 p.m. weekdays and 9 a.m. to 4 p.m. Saturdays. Salin's Fishers branch, which was retrofitted with the technology, is the company's only other branch with the video teller system, Badger said.

Salin's Dupont Road branch, located inside the Kroger Marketplace, will close Feb. 1, with employees relocating to a temporary trailer at the Lima Road site during construction, Badger said. The temporary center is expected to open Feb. 4.