“We wanted to try something new for folks to give them a different avenue” for seeking help, said Mike LeClear, vice president of FinancialHope. “There's no paperwork,” he said, adding that people don't even need to schedule an appointment. “It's very relaxed.”
Counselors will be open to discussing any problem, LeClear said. He expects many of the most vexing problems among their clients will be high on the list of concerns, such as reductions in income, medical bills and credit-card debt.
People don't need appointments, but appointments can be scheduled in advance by calling FinancialHope at 432-8200 or by emailing Julie St. Martin at firstname.lastname@example.org.