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Briljent boss sees opportunities as contract ends and layoffs planned

Wednesday, April 3, 2013 - 6:53 am

The end of a five-year contract providing services for Medicare brings layoffs for 120-150 workers at Briljent, the Fort Wayne-based training and consulting company. But Kathy Carrier, the company's president and CEO, said tremendous changes under way in health care create great opportunities for the company, too.

Briljent notified the state last week of plans for a “mass layoff” of employees at its Indianapolis office.

“We are unable at this time to determine the precise number of employees to be affected by layoff, but expect the number to be between 100 and 130 employees,” the company wrote in the notice.

In an interview Tuesday, Briljent said the layoffs also will include most of the two dozen or so people employed in the company's Baltimore office.

Briljent expects to begin layoffs sometime in early June. However, many will remain with the company to pursue opportunities that she sees coming with the further rollout of the Affordable Care Act and the continuing reconfiguration of health care.

“Our focus is really health-care implementation. … We probably couldn't be better positioned,” Carrier said.

After the layoffs, about 25 employees will remain in Fort Wayne, about 65-70 in Indianapolis, and a few each in Chicago and Baltimore.

The core of Briljent's contract with Medicare included developing and translating scripts used by customer-service representatives taking calls from people on Medicare and running a data center in Baltimore, she said.