News-Sentinel.com Your Town. Your Voice.
Local Business Search
Stock Summary
Dow18132.70-81.72
Nasdaq4963.53-24.36
S&P 5002104.50-6.24
AEP57.580.17
Comcast59.380.23
GE25.990.1
ITT Exelis24.20-0.08
LNC57.64-0.47
Navistar29.11-0.85
Raytheon108.770.17
SDI18.22-0.38
Verizon49.450.08

Letter to the editor: Frustrated with AEP

Monday, May 26, 2014 - 12:01 am

I called AEP three months ago and asked to be put on a budget plan. They quoted me an amount, which I paid for the next two months. I called back to ask why the amount of my bill was different. I was told they didn’t have the budget plan anymore, and I have to go with “averaging,” so my bill will still not be the same.

Last month I had to come up with $307 to catch up, and if they took me off “averaging” I will owe even more. My frustration level is off the charts.

Edna Shaw