BBB Tips: A NIPSCO imposter and an iTunes support caller to watch out for
This list is current as of February of 2018. Readers should take into consideration the importance of the practice in question and the total performance of the company.
A new business owner received a call from NIPSCO imposter, who indicated that he would have their service shut off if the bill was not paid. He called the number provided and talked to a presumed representative, who indicated a $1000 deposit was owed and must be paid by Green Dot Money Pak card. He paid the fee but later received a call from the guy’s “supervisor,” claiming the rep had been fired because the amount was to be $2000. The business person became suspicious and called NIPSCO, where he was informed that he’d been scammed. This has happened to other business owners as well.
iTunes support caller
A consumer reported that iTunes Support called and told him that he had viruses on his computer from porn sites he had been on. The caller brought up offensive websites were brought up that the elderly consumer had to access.
He was asked to go to Walmart to buy 3-$100 iTunes cards from there and provide the number from them to remove viruses.
Read your contracts
$2,000 was used as deposit money for a furniture set worth $6000. The following day, the buyer changed her mind and wanted her deposit money back. The store policy doesn’t refund deposit money.
The caller’s story changed multiple times. First, “You’ve won the Top Prize of $1 million!” Second, “You are being awarded a $3.5 million payout and a 2016 Mercedes Benz with 3 1/2 year lease.” Call three: “A 2017 Mercedes Benz with a 3 1/2 year lease and gas card.” But, she must pay $1200 by check. She said that she didn’t have that and was asked, “How about $800?” She said she didn’t have that and was asked: “How about $400?” She didn’t have that either and said she only had an $84 balance. To this, her caller said, “Then, I’ll check back later. Be sure to check with your friends for the money.” The caller continued to harass her repeatedly.
Marjorie Stephens is president/CEO of the Better Business Bureau of Northern Indiana. Before you make a purchase, go to the BBB website at www.neindiana.bbb.org or call 423-4433 or toll-free 1-800-552-4631 to check out a business.