Ice cuts power to 24,000 I&M customers; company working I&M working to repair lines

Indiana Michigan Power crews are working to restore power after ice, sleet and freezing rain overnight caused widespread outages across southwest Michigan and northern Indiana.

As of 9:30 a.m., more than 24,000 customers were without service, including more than 18,000 in Indiana and more than 6,000 in Michigan. The South Bend/Elkhart area incurred the most damage. Trees and limbs making contact with power lines are major causes of the outages.

I&M’s first priority is to address any outage issues that pose safety hazards and the company reminds the public that downed wires should always be considered energized and dangerous. Keep away from them and anything they could be touching. Watch for wires down that could be touching fences or hidden under tree limbs or debris. Stay away and call I&M at 800-311-4634 to report any downed wires.

I&M crews are assessing damage and working to most effectively and efficiently restore power. I&M is identifying additional crews and contractors from outside the affected area to assist in restoration, though icy roads are likely to slow their response.

I&M said it appreciates customers’ patience as we work to safely restore power as quickly as possible. At this time, customers should prepare to be without power for an extended period.

Customers can also report outages and check the latest restoration information for their account via or its new mobile app; search for Indiana Michigan Power in the App Store or Google Play to download it. You can also follow I&M on Facebook (Indiana Michigan Power) and Twitter (@IN_MI_Power) for the latest updates.