UPDATED: Loss of power causes boil-water alert for some City Utilities customers

City Utilities has issued a precautionary boil advisory for water usage effective immediately for three areas of the city following a traffic accident affecting power to the Three Rivers Water Filtration Plant.

Thursday night a vehicle struck a high-voltage power line and knocked out power to the plant. Its high service pumping system responded appropriately, but distribution system pressure did drop due to this event and, as a precaution, City Utilities has contacted the Indiana Department of Environmental Management to advise them of the situation.

Additional testing performed on the water in the three areas under the precautionary boil advisory shows good results for the chlorine residuals in the water. Chlorine residual testing is just one aspect of the multiple tests done by the treatment plant, but all water testing results indicate that normal treatment processes continue to be effective even after the the power surge. City Utilities is continuing to work with the Indiana Department of Environmental Management, and testing will continue at a minimum through early Saturday morning.

While under the precautionary boil advisory, residents should use bottled water or boiled water that’s been cooled for drinking, food preparation, making ice or brushing teeth.

The advisory is in effect until further notice for the following areas:


• North Boundary: Washington Center Road

• West Boundary: Hillegas Road

• South Boundary: West State Boulevard: Hillegas to Sherman, Vance (extended): Sherman to Parnell

• East Boundary: Parnell Avenue


• North Boundary: Pontiac Street

• West Boundary: Fairfield Avenue

• South Boundary: Paulding Road

• East Boundary: Hessen Cassell Road


• North Boundary: Airport Expressway

• West Boundary: Smith Road

• South Boundary: Ferguson Road

• East Boundary: Airport Drive

During the boil water advisory, City Utilities water customers should use bottled water or boil any water to be used for drinking, food preparation, making ice and brushing teeth. Water from the tap should be brought to a rolling boil and boiled for five minutes. Then it can be cooled and used for consumption. The water is safe to use for bathing and other uses that do not involve consumption.

City Utilities has notified its major customers including hospitals, schools and food manufacturers about the boil advisory. City Utilities customers are asked to share information about the boil water advisory with friends, neighbors and other customers of City Utilities who may not receive information from the media or other sources.

City Utilities is collecting samples of water throughout the affected areas in the distribution system to make sure the system is clear.